01The agreement
These terms are an agreement between you and Laini Labs ("we", "us") for the use of Taplink: our NFC cards, their QR codes, and the website where you set them up and manage them. By creating an account or setting up a card you accept these terms. If you use Taplink for a business, you accept them on its behalf.
02Your account
- You must be 18 or older to create an account.
- Give accurate details and keep them up to date.
- Keep your sign-in secure. You are responsible for what happens under your account; tell us at once if you think someone else has used it.
03Your cards
Each card holds a fixed web address on Taplink. What a tap opens is stored with us, so you can change it at any time without touching the card.
- Claiming. A card becomes yours when you claim it with your account, or when we assign it to your account. Holding the card is how you prove you can claim it, so keep unclaimed cards safe.
- No transfers or resale. Once a card belongs to an account, it stays with that account. To give someone a card, they get a new one.
- Always something to open. You can replace what a card opens but not leave it empty.
- Lost cards. Tell us and we will deactivate it. Anyone who taps it then sees a "deactivated" page. Your destinations stay on your account and can be used on a replacement card.
04Acceptable use
You must not point a card at, or use Taplink for:
- anything illegal, or content that infringes someone else's rights;
- phishing, scams, malware, or pages pretending to be someone else;
- harassment, hate, or sexual content involving minors;
- someone else's contact details without their permission;
- attempts to break, overload, or get around the security of the service.
You are responsible for the content your cards open. We may disable a card or account that breaks these rules, where possible after telling you why.
05Orders, defects and refunds
If a card arrives faulty or stops working through no fault of yours, contact us and we will replace it. Other refund requests are handled case by case. Nothing here limits rights you have under consumer law in Kenya.
06Availability and changes
We work to keep Taplink running at all times, but cannot promise it will never be interrupted. We may improve or change features. If we ever have to stop the service, we will give account holders reasonable notice by email.
07Intellectual property
The content you link to stays yours. You give us permission to store it and show it to people who tap your card, only to run the service. Laini Labs, Taplink, our designs and our software belong to us.
08Privacy
Our Privacy Policy explains what data we collect and how we use it.
09Ending the agreement
You can stop using Taplink and ask us to delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms. When an account is closed, its cards stop opening its destinations.
10Liability
Taplink is provided "as is". We are not responsible for the third-party sites your card opens, or for losses we could not reasonably have foreseen.
As far as the law allows, our total liability to you is limited to the amount you paid us for your cards in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.
11Governing law
These terms are governed by the laws of Kenya. We will try to settle any dispute with you informally first; if we can't, the courts of Kenya decide it.
12Changes to these terms
We may update these terms. We will change the date at the top of this page and, for material changes, email account holders before they take effect. Continuing to use Taplink after that means you accept the new terms.
13Contact
Questions about these terms: info@lainilabs.com.